Haneda receives the world's highest rating of "5 stars" in the airport rating for 9 consecutive years|Staff service, cleanliness, and self-driving wheelchairs are evaluated

Haneda Airport Passenger Terminal has been awarded the highest level of "5 Star Airport" in the Global Airport Rating, a global airport rating evaluation by Skytrax, a British aviation service research company. This is the ninth consecutive year that we have received this recognition.

The Haneda Airport Passenger Terminal is managed and operated by Japan Airport Building Co., Ltd. for the first and second terminals, and Tokyo International Airport Terminal Co., Ltd. for the third one. Skytrax's audit team conducted a survey of Haneda Airport for one week in October this year. Efficiency and high standards of staff service, cleanliness of facilities. The self-driving mobility wheelchair for the elderly and people with physical disabilities was highly evaluated. The ratings also extend to shops, restaurants, spa facilities and hotels.

Currently, there are a total of 11 five-star airports in the world, including Haneda Airport, Shanghai Hongqiao Airport, Hong Kong International Airport, Houston William P. Hobby Airport, Incheon International Airport, Haikou Meilan International Airport, Changi International Airport, Istanbul Airport, Munich International Airport, Shenzhen Bao'an International Airport, and Doha Hamad International Airport.

According to the research firm, "Haneda Airport is practicing continuous improvement and maintaining a high level of quality."
The Haneda Airport Management Company said, "There are a total of about 3,000 staff involved, and all airport staff will continue to have a high level of awareness and strive to provide facilities and services from the user's perspective." I am telling you.