Booking.com Calls Attention to Global Credit Card Information Theft | Japan Tourism Agency Guidance with Old Press Release
On November 14, 2023, the Japan Tourism Agency (JTA) issued a warning about the theft of travelers' credit card information on a global scale due to unauthorized access to the head office system of Booking.com, a major accommodation reservation site.
This information was submitted to the Japan Tourism Agency by Booking.com Japan. Currently, the number of damages is unknown. At a press conference, Minister Saito explained that he had instructed Booking.com Japan to "provide accurate information, investigate and analyze the cause of the spread of damage, and implement measures to prevent recurrence."
In fact, Booking.com Japan has already issued a press release on September 19 to the press room of its official website titled "Warning about phishing emails and accommodation accommodations." insert It was. In the text, "It's not unique to Booking.com, it's a problem that most e-commerce platforms face." It was announcing information like a warning to daily phishing emails.
In addition, when the Japan Tourism Agency instructed Booking.com Japan to issue easy-to-understand warnings to users, the September press release was prominently placed in the press room. disposition It has been redone. However, there is currently no warning posted on the top page of the service site that is recognized by general users (as of 11/15 and 17 o'clock).
When asked about Booking.com Japan's stance on alerting the Japan Tourism Agency, he commented, "That's true, but it seems that the result of the guidance is the format (press room)." In addition, he commented, "The Japan corporation may be slow to respond (because it works according to the instructions of the home country)."
Booking.com Japan recently made progress on payments and compensation for damaged accommodations, following the discovery of a huge non-payment problem for accommodations in October.
